Cancellation Policy

THA NICHOLEE HOTEL

Cancellation Policy

At Tha Nickolee Hotel, we strive to offer flexibility while maintaining fairness. Please review the cancellation terms below before confirming your booking.

1. Individual Bookings

  • Free Cancellation: Cancellations made at least 48 hours before the check-in date are eligible for a full refund.
  • Late Cancellation: Cancellations made within 24–48 hours before the check-in date will incur a charge of 50% of the total booking amount.
  • No-Show or Cancellation Within 24 Hours: A charge of 100% of the total booking value will apply.

2. Group Bookings (3 Rooms or More)

  • 14 Days or More Before Check-In: Full refund.
  • 7–13 Days Before Check-In: 50% of the total booking cost will be charged.
  • Less Than 7 Days Before Check-In: No refund will be provided.

3. Event and Conference Bookings

A 25% non-refundable deposit is required to confirm an event or conference booking.

The following cancellation charges apply:

  • 30 Days or More Before the Event: No additional cancellation charges.
  • 15–29 Days Before the Event: 50% of the total booking cost will be charged.
  • Less Than 15 Days Before the Event: 100% of the total booking cost will be charged.

4. Non-Refundable and Promotional Rates

Bookings made under special rates or promotional offers are non-refundable and non-changeable, unless otherwise stated in the applicable offer or booking terms.

Important Information

Guests are encouraged to review the applicable cancellation terms before completing a reservation. Any refund or cancellation charge will be handled in accordance with the terms applicable to the booking.

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